What Is It?

Request the addition, removal or adjustments to user access rights to the digital records software.  We will confirm all access requests with the customer trusted agent(s) before implementation.  

Who Is Eligible to Use It?

Individuals working in our customer organizations participating in the CNYRIC Service Code(s) in the 620.300.40 series and utilize FileBound.

How Can I Request Assistance?

Click the "Create a Ticket" button to the right of this page.  Complete the requested information.  The form fields with a red * are required.  Once the form is completed, click the blue "Request" button at the bottom of the form.