What Is It?

Request assistance with server or network issues.  This would include server file permissions, VPN issues, as well as, installation of network equipment.  

Who Is Eligible to Use It?

Designated staff from municipal entities that have a contract agreement with the CNYRIC. 

How Can I Request Assistance?

Click the "Create a Ticket" button to the right of this page.  Complete the requested information.  The form fields with a red * are required.  Once the form is completed, click the blue "Request" button at the bottom of the form.