Popular Services

Send supported technology equipment to the CNYRIC for repair

Request support for WAN, LAN, wireless and firewall issues.

Request Support for Data Integration

Request support for technical applications such as Commvault, Crowdstrike, GoGuardian, LightSpeed, Mail Meter, and Mimecast.

Software support for College and Career applications.

Request support for district servers hosted at the CNYRIC.

Request support for Aktivate.

Request voice support for technical issues or billing questions.

Request software support for food service systems.

Data Integration or Import support for College and Career applications.

Request support for FamilyID.

Request hardware support for food service systems.

Request support for HUDL.

Software support and training for financial applications.

Request support for Frontline IEP.

Add, remove or change user access rights to the food service systems.

Support for server or network issues.

Per the Authorized Contact, add, delete or modify a financial system user's access, as well as, reset a user's password.

Support for NYS reporting in financial applications: ERS, TRS, NYS-45, NYS Snapshot.

Request support for Honest Game.

Request support for Frontline Medicaid.

Request support for the digital records management system.

Request support for eCommunication, Graphic Design and Public Relation services.

Request training for food service systems.

Request information or support regarding other digital records topics.