Popular Services

Send supported technology equipment to the CNYRIC for repair

Request support for WAN, LAN, wireless and firewall issues.

Request support for district servers hosted at the CNYRIC.

Request support for technical applications such as Commvault, Crowdstrike, GoGuardian, LightSpeed, Mail Meter, and Mimecast.

Request a new SchoolTool data integration or modification to an existent one

Have the district's production database information copied to the test database.

Support for an individual's desktop or laptop computer.

Request support for Frontline IEP.

Request support for Aktivate.

Support for time clocks used with nVision and WinCap.

Request support for printing issues from the financial systems.

Add, remove or change user access rights to the food service systems.

Request support for Frontline Medicaid.

Request software support for food service systems.

Data Integration or Import support for College and Career applications.

Support for NYS reporting in financial applications: ERS, TRS, NYS-45, NYS Snapshot.

Request voice support for technical issues or billing questions.

Request support for the digital records management system.

Request support for eCommunication, Graphic Design and Public Relation services.

Request support for HUDL.

Add, remove or change user access rights to the digital records management system.

Software support and training for financial applications.

Request support for Honest Game.

Request support for FamilyID.

Per the Authorized Contact, add, delete or modify a financial system user's access, as well as, reset a user's password.