Popular Services

Send supported technology equipment to the CNYRIC for repair

Request support for WAN, LAN, wireless and firewall issues.

Request voice support for technical issues or billing questions.

Request support for technical applications such as Commvault, Crowdstrike, GoGuardian, LightSpeed, Mail Meter, and Mimecast.

Request support for Frontline IEP.

Request support for leased copiers.

Request a training or development database be updated from a production backup

Request a new SchoolTool data integration or modification to an existent one

Have the district's production database information copied to the test database.

Request the creation of a new, or modification to an existent, custom report

Request scheduled queries, security audits, or other non-standard data services

Add, remove or change user access rights to the food service systems.

Request support for the digital records management system.

Software support for College and Career applications.

Request support for Frontline Medicaid.

Request hardware support for food service systems.

Request purchasing information regarding College and Career applications.

Support for time clocks used with nVision and WinCap.

Software support and training for financial applications.

Request support for Aktivate.

Training for College and Career applications.

Per the Authorized Contact, add, delete or modify a financial system user's access, as well as, reset a user's password.

Request software support for food service systems.

Support for NYS reporting in financial applications: ERS, TRS, NYS-45, NYS Snapshot.

Request support for Honest Game.