Popular Services
Send supported technology equipment to the CNYRIC for repair
Request support for district servers hosted at the CNYRIC.
Request a new SchoolTool data integration or modification to an existent one
Request support for technical applications such as Commvault, Crowdstrike, GoGuardian, LightSpeed, Mail Meter, and Mimecast.
Request help troubleshooting an existing SchoolTool data integration
Per the Authorized Contact, add, delete or modify a financial system user's access, as well as, reset a user's password.
Request a training or development database be updated from a production backup
Request the creation of new, or modification of existent, scheduled data exports from SchoolTool to Level 0
Request the creation of a new, or modification to an existent, custom report
Request scheduled queries, security audits, or other non-standard data services
Request support for Frontline IEP.
Add, remove or change user access rights to the food service systems.
Request support for printing issues from the financial systems.
Request support for Frontline Medicaid.
Support for NYS reporting in financial applications: ERS, TRS, NYS-45, NYS Snapshot.
Add, remove or change user access rights to the digital records management system.
Request support for the digital records management system.